Quotation by

Peter Drucker

Few companies that installed computers to reduce the employment of clerks have realized their expectations... They now need more, and more expensive clerks even though they call them 'operators' or 'programmers.'

Peter Drucker

Computers

Understanding this quote AI Analysis

Many companies hoped that using computers would mean they needed fewer clerical workers, but this has not happened as expected. Instead, they require a larger number of skilled workers with new job titles, like operators or programmers, who are often paid more.

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